Water and Sewer

Overview
The City of Watauga Water and Sewer Department is committed to serving the needs of Watauga residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while implementing water conservation efforts; safeguarding public health and the environment; and providing for continuous improvements and cost effectiveness.

Report a Water/Sewer Problem. Please note, that if the problem is occurring outside of regular business hours or during a regular scheduled holiday closure, your request will not be processed until the Public Works reopen. For immediate assistance outside of regular business hours or during holiday closures, please contact Non-Emergency Dispatch at 817.514.5897. 

Stage 1 Mandatory Water Conservation
Beginning June 3, 2013, the City of Watauga is joining other Tarrant County communities in implementing Stage 1 of the Drought Contingency Plan at the request of the Tarrant Regional Water District (TRWD). Stage 1’s focus is to reduce outdoor watering, which can account for more than 50 percent of the daily residential water used during the summer. Stage 1 limits outdoor watering to no more than twice per week based on address: 

  • Monday - No irrigation is allowed 
  • Tuesday & Friday - Businesses, apartments, parks, medians and other common areas may water 
  • Wednesday & Saturday - Residential addresses ending in 0, 2, 4, 6 or 8 may water 
  • Thursday & Sunday - Residential addresses ending in 1, 3, 5, 7 or 9 may water 
  • No irrigation may occur between 10 a.m. and 6 p.m. on any day 
Property owners are also required to properly maintain their sprinkler systems and make sure they are not wasting water because sprinkler heads are broken, leaking or spraying in the wrong direction. 

Additional Stage 1 restrictions include, no hosing of driveways, sidewalks, patios, etc. The washing of vehicles in driveways may only be done with a hand-held bucket or hose equipped with a shutoff nozzle for quick rinses. Foundations may be watered up to two hours on any day using a hand-held hose, soaker hose or drip irrigation system placed within 24-inches of the foundation that does not produce a spray of water on the ground.  While we have received some rainfall recently, moderate to severe drought conditions persist throughout North Texas and TRWD’s storage capacity is hovering at about 75%. TRWD’s storage capacity is based on water levels in four reservoirs: Lake Bridgeport, Eagle Mountain Lake, Cedar Creek and Richland-Chambers Reservoirs. These reservoirs supply water for approximately 1.8 million people in 11 North Texas counties. 

Questions regarding water conservation or the city's Drought Contingency Plan may be directed to the Public Works Department at 817.514.5843. 

The cooperation and support of all water customers is critical to preserving our water supply and minimizing future water shortages. Violations could result in citations and fines of up to $2,000. To view the Drought Contingency Plan or get water saving tips, visit the Tips on Saving Water section of our website.